← Back

Privacy Policy

GDPR / DSGVO · Last updated June 2026

1. Controller

The controller responsible for the processing of personal data on this website within the meaning of the EU General Data Protection Regulation (GDPR) is:

Konrad & Decker Systems GbR (Arcelion Systems)

Gewerbering 8a, 85305 Jetzendorf, Germany

Email: office@arcelion.ae

2. Scope of Data Processing

We process personal data only insofar as it is necessary to provide a functioning website and our services. Processing takes place regularly only with the consent of the user or where processing is permitted by law (Art. 6(1) GDPR).

3. Data We Collect

When you visit our website, our servers automatically log standard technical data (IP address, browser type, referrer URL, timestamp). When you contact us via email or book a call, we process the information you voluntarily provide (name, email, phone, company, message content) to respond to your inquiry under Art. 6(1)(b) GDPR.

4. Cookies & Analytics

This site uses only strictly necessary cookies required for the website to function. We do not use third-party advertising or behavioural tracking. Any analytics, if enabled, is processed in an anonymised, aggregate form.

5. Third-Party Services

Bookings are handled by Calendly LLC, USA. When you book a call, your data is transmitted to Calendly under their own privacy policy. International transfers are safeguarded by Standard Contractual Clauses pursuant to Art. 46 GDPR.

6. Retention

We retain personal data only as long as necessary for the purpose for which it was collected or as required by statutory retention obligations.

7. Your Rights (Art. 15–22 GDPR)

You have the right to access, rectify, erase or restrict the processing of your personal data, the right to object to processing, and the right to data portability. You also have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at office@arcelion.ae.

8. Data Security

We use TLS encryption for data in transit and apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

9. Changes to This Policy

We may update this policy to reflect changes in our services or legal requirements. The current version always applies.